Covid-19 & Housing


As a general policy, at BYU’s Center for Peace and Conflict Resolution, we do not provide legal advice.


Dispute Resolution Processes

BYU student tenants and BYU landlords can begin the COVID-19 housing dispute resolution process by requesting mediation via the following form: https://ccr.byu.edu/mediation-form.php. Per the BYU Student-Landlord contract, non-BYU students may request mediation with BYU landlords, but all participation is voluntary. Non-BYU students may use the formal legal system to address COVID-19 housing issues if the other party refuses mediation. 2019-2020 BYU Student-Landlord Rental Agreement.


All COVID-19 housing cases will begin in a teleconference mediation session via Zoom with a trained neutral third-party mediator, a petitioner (a student-tenant or landlord), and a respondent (landlord or student-tenant). Mediators do not act as judges but, rather, process advocates who help guide parties through a healthy negotiation of issues. Each mediation session will last a maximum of 90 minutes.


If parties do not reach a resolution during the mediation session, either party may request arbitration via the following form: https://ccr.byu.edu/demand-arbitration.php. The Center for Peace and Conflict Resolution will use well-trained third-party arbitrators from the legal community to arbitrate individual cases. For an overview of the CPCR's arbitration process for COVID-19 housing cases, please review this FAQ.


FAQ-Understanding COVID-19 Housing Arbitration Decisions
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Mediation Prep for BYU COVID-19 Housing Mediations and Arbitrations

List of CPCR Mediators for COVID-19 Housing Cases - Spring 2020
For an overview of the CPCR's arbitration process for COVID-19 housing cases, please review this FAQ.